James Hughes

Frontend Developer

Listrak is a digital marketing platform that helps brands engage with customers through email, SMS, and cross-channel automation. It specializes in personalized marketing campaigns, customer insights, and eCommerce solutions to drive revenue and retention.

• Translated Figma and Adobe XD designs into high-quality code, ensuring pixel-perfect implementation of visual elements
• Developed responsive, cross-browser compatible user interfaces using HTML5, CSS3 and JavaScript, improving page load times and user experience across desktop and mobile platforms.
• Improved website accessibility (ADA/WCAG compliance) through semantic HTML and ARIA roles, increasing usability for users with assistive technologies.
• Partnered closely with designers during design handoff phases to assess technical feasibility and streamline the design-to-development process
• Authored and maintained technical documentation for new frontend solutions, improving cross-team collaboration
• Took ownership of escalated frontend issues and high-priority tasks, delivering timely solutions to unblock team workflows and resolve user-facing problems

Software Developer I

VCPI is an IT company specializing in providing services for long-term and post-accute care.

• Utilized and constructed JavaScript and Powershell scripts to support an automated user management application in ServiceNow
• Worked within an agile SCRUM team to begin development of a standalone User Management application utilizing Node.js, Angular, Azure and MySQL
• Built configurations with Active Directory and HRIS systems like ADP and Smartlinx for provisioning and reporting automation using PowerShell
• Assisted in troubleshooting patch / release management issues
• Drove app design sessions with our team to gather requirements and document development decisions
• Develop detailed documentation for new and existing features on our platform

Solutions Developer

AHEAD is a consulting company specializing in public cloud services and solutions in the areas of AWS and Azure, data center infrastructure, DevOps, enterprise service management, and security and risk

• Worked collaboratively with clients to develop ServiceNow solutions that meet their technical and functional requirements
• Scripted client-side and server-side scripts using JavaScript within the ServiceNow platform
• Consulted on best practices for design and process on ServiceNow solutions
• Implemented solutions for ITSM, ITOM, ITBM, GRC, SecOps and more on the ServiceNow platform
• Followed Agile and Scrum process methodologies

Apprentice Full Stack Developer

The Difference Engine is a web development agency that builds websites, internal platforms, and other development projects for non-profit and charity organizations on a pro bono basis.

• Developed back-end features using Ruby on Rails with PostgreSQL and various API's
• Utilized ReactJS library for front-end features
• Collaborated with product owner to make key decisions on features
• Utilized RSpec for testing
• Version control with Git

CSS Operations/Escalations Supervisor

Trustwave helps businesses fight cybercrime, protect data and reduce security risk. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, we enable businesses to transform the way they manage their information security and compliance programs.

• Customized splash pages for new clients
• Managed and executed bulk account operations
• Program Expert for the American Express DSOP
• Supervised a support team
• Handled escalated issues
• Documented processes for the setup operations role

Director of Bands

• Taught and managed a 100+ member band program
• Regularly reconstructed complex information in a manner that was easy to understand for those with a less complex understanding on the subject matter
• Planned and coordinated many performances and events